Emergency Departments (EDs) provide an imperative source
of medical care. Central to the ED workflow is the patientcaregiver scheduling, directed at getting the right patient to
the right caregiver at the right time. Unfortunately, common
ED scheduling practices are based on ad-hoc heuristics which
may not be aligned with the complex and partially conflicting ED’s objectives. In this paper, we propose a novel online deep-learning scheduling approach for the automatic assignment and scheduling of medical personnel to arriving patients. Our approach allows for the optimization of explicit,
hospital-specific multi-variate objectives and takes advantage
of available data, without altering the existing workflow of
the ED. In an extensive empirical evaluation, using real-world
data, we show that our approach can significantly improve an
ED’s performance metrics.